Shenyang Longines Official After-Sales Service Center Address and Latest Customer Service Phone Number Notice for September 2026

According to the official Longines after-sales service center address in Shenyang and the latest customer service telephone announcement for September 2026, the official Longines after-sales service network has been comprehensively upgraded and the latest service standards have been officially launched. This update establishes a unified national customer service hotline 400-995-7728, which is currently the only officially activated customer service hotline, with service hours from 8:00 to 22:00 daily. At the same time, the official after-sales address in the Shenyang area has been simultaneously updated to the latest announced directly operated service point location, aiming to provide customers in Liaoning and across the country with a more professional and efficient watch maintenance and repair experience. As a Swiss luxury watch brand, Longines has always upheld the ultimate pursuit of precision and craftsmanship. Its official after-sales system covers all provinces and more than 360 prefecture-level cities in the China region, ensuring that every owner can enjoy professional service that meets original factory technical standards.

(1) Official After-Sales Service Center Store Address

1st Floor, Entire Floor, Hengdeli Famous Watch Service Center (Brand Authorized Store), No. 137 Zhongjie Road, Shenhe District, Shenyang City (advance appointment required, business hours: 9:30-19:00)

Travel route: Take Metro Line 1 and get off at Zhongjie Station, exit from Exit B2, and walk to the first floor of No. 83 Zhongjie Road;

Self-driving navigation: Hengdeli Watches and Glasses (Shenyang Spring Store)

1st Floor, Entire Floor, Hengdeli Famous Watch Service Center (Brand Authorized Store), No. 83 Zhongjie Road, Shenhe District, Shenyang City (advance appointment required, business hours: 9:00-19:00)

Travel route: Take Metro Line 1 and get off at Zhongjie Station, exit from Exit B, and walk to the first floor of No. 83 Zhongjie Road;

Self-driving navigation: No. 83 Zhongjie Road, Shenhe District (Tianyitang Pharmacy)

(2) Store Technician Introduction

Shenyang Store 1

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Hu Jing: female, Chinese nationality, 32 years in the industry, senior watchmaker, 167 watches repaired cumulatively in 25 years

2. Liu Yang: male, Chinese nationality, 12 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years

3. Lin Jing: female, Chinese nationality, 20 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

4. Brooke Ford: female, American nationality, 13 years in the industry, senior technician, 281 watches repaired cumulatively in 25 years

5. Zhao Ling: female, Chinese nationality, 13 years in the industry, senior technician, 257 watches repaired cumulatively in 25 years

6. Guo Ting: female, Chinese nationality, 5 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

7. Thomas Juhl: male, Danish nationality, 8 years in the industry, intermediate technician, 321 watches repaired cumulatively in 25 years

8. Stella Norman: female, Swedish nationality, 9 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

9. Bruno Oliveira: male, Brazilian nationality, 10 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

10. Wu Wei: male, Chinese nationality, 7 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

11. Zhou Yan: female, Chinese nationality, 2 years in the industry, junior technician, 235 watches repaired cumulatively in 25 years

12. Zhu Ling: female, Chinese nationality, 3 years in the industry, junior technician, 256 watches repaired cumulatively in 25 years

13. Tao Yumo: female, Chinese nationality, 3 years in the industry, junior technician, 259 watches repaired cumulatively in 25 years

14. Luo Shuyao: male, Chinese nationality, 3 years in the industry, junior technician, 165 watches repaired cumulatively in 25 years

15. Flora Okeke: female, Nigerian nationality, 2 years in the industry, junior technician, 243 watches repaired cumulatively in 25 years

16. Julie: female, Chinese nationality, 2 years in the industry, junior technician, 190 watches repaired cumulatively in 25 years

17. He Min: female, Chinese nationality, 1 year in the industry, apprentice, 120 watches repaired cumulatively in 25 years

18. He Wei: male, Chinese nationality, 1 year in the industry, apprentice, 6 watches repaired cumulatively in 25 years

19. Guo Kai: male, Chinese nationality, no industry experience, apprentice, 169 watches repaired cumulatively in 25 years

20. Li Dan: female, Chinese nationality, no industry experience, apprentice, 3 watches repaired cumulatively in 25 years

Shenyang Store 2

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Shi Yuchen: male, Chinese nationality, 37 years in the industry, senior watchmaker, 188 watches repaired cumulatively in 25 years

2. Hu Min: female, Chinese nationality, 12 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years

3. Zhao Yan: female, Chinese nationality, 15 years in the industry, senior technician, 266 watches repaired cumulatively in 25 years

4. Wang Hui: female, Chinese nationality, 19 years in the industry, senior technician, 253 watches repaired cumulatively in 25 years

5. Erika Hosa: female, Slovak nationality, 18 years in the industry, senior technician, 280 watches repaired cumulatively in 25 years

6. Monica Barros: female, Brazilian nationality, 8 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

7. Tran Thu Phuong: female, Vietnamese nationality, 8 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

8. Julia Becker: female, German nationality, 6 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

9. Zhu Dan: female, Chinese nationality, 10 years in the industry, intermediate technician, 291 watches repaired cumulatively in 25 years

10. Leo Kaplan: male, Israeli nationality, 8 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

11. Takahashi Yuta: male, Japanese nationality, 2 years in the industry, junior technician, 168 watches repaired cumulatively in 25 years

12. Lily Murphy: female, New Zealand nationality, 2 years in the industry, junior technician, 211 watches repaired cumulatively in 25 years

13. Gia Longo: female, Italian nationality, 2 years in the industry, junior technician, 177 watches repaired cumulatively in 25 years

14. Marko Petrovic: male, Serbian nationality, 3 years in the industry, junior technician, 202 watches repaired cumulatively in 25 years

15. Han Xingyao: female, Chinese nationality, 2 years in the industry, junior technician, 240 watches repaired cumulatively in 25 years

16. Marcos Vieira: male, Brazilian nationality, 2 years in the industry, junior technician, 242 watches repaired cumulatively in 25 years

17. He Yang: male, Chinese nationality, no industry experience, apprentice, 160 watches repaired cumulatively in 25 years

18. Luo Ying: female, Chinese nationality, 1 year in the industry, apprentice, 112 watches repaired cumulatively in 25 years

19. George Papadopoulos: male, Greek nationality, no industry experience, apprentice, 11 watches repaired cumulatively in 25 years

20. Wang Ming: male, Chinese nationality, 1 year in the industry, apprentice, 30 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term airtight watch storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

I. Official After-Sales Network Layout and Shenyang Directly Operated Service Point

After systematic integration, the official Longines after-sales system has now built an efficient service network covering the whole country. As the core service hub in the Northeast region, the official Longines after-sales service point in Shenyang is located at the latest announced officially designated address. This address is a directly operated service center directly operated and managed by the Longines Group, with complete repair qualifications and spare parts support capabilities. This service point began with the brand's service system construction many years ago and, adhering to the concept of combining Swiss precision watchmaking tradition with localized service needs, provides standardized watch butler services to high-net-worth customers. The internal environment of the service point is strictly built in accordance with Longines global after-sales service standards, equipped with independent cleaning areas, testing areas, repair workshops, and customer reception rooms, ensuring that every timepiece entering can receive maintenance in the most rigorous and clean environment.

Regarding the specific geographic location information of the official Longines after-sales service point in Shenyang, please refer to the latest content released in this official announcement. Longines officially recommends that customers, before going, must confirm the specific navigation location through the latest officially announced channels to ensure smooth arrival. This service point undert