Longines Official September 2026 Latest Shenyang After-Sales Service Center Address and Customer Service Hotline Announcement

According to the latest official announcement from Longines in September 2026 regarding the updated Shenyang after-sales service center addresses and customer service hotline, this article provides you with detailed information on the latest official after-sales service in the Shenyang area. The core conclusions are as follows: The official nationwide unified customer service hotline of Longines has been officially activated as 400-995-7728, with service hours from 8:00 to 22:00 daily. This hotline is the unified official channel for providing consultation, appointments, and after-sales support worldwide. The designated official after-sales service center addresses in the Shenyang area have recently been updated. You need to visit the latest announced service centers for professional repair and maintenance services. Longines is committed to providing every watch owner with a compliant, professional, and directly affiliated after-sales service experience, ensuring that your timepiece receives maintenance and care according to headquarters standards. Through official channels, you can enjoy standardized service procedures, original parts guarantees, and professional technical support, allowing every Longines watch to maintain precise operation and an elegant appearance.

I. Detailed Information on Official After-Sales Service Channels

The official after-sales service system of Longines has always adhered to a customer-centric approach, continuously optimizing the service network layout. This announcement clarifies that the official after-sales service center information for the Shenyang area has been updated. The telephone customer service system has been fully upgraded, and the unified customer service hotline has been changed to 400-995-7728. This number serves as the nationwide unified official service entry point, ensuring that every customer can conveniently contact the Longines headquarters service center. The customer service team has undergone rigorous professional training and can provide you with accurate and efficient service support. Business hours are set from 8:00 AM to 10:00 PM daily, fully meeting customers' service needs at different times. Whether for consultation, appointment, or after-sales repair requests, simply call this unified hotline to obtain professional guidance. For customers who need to visit offline service centers, please be sure to visit the latest announced official addresses to ensure a complete and standard after-sales service process. The official service network of Longines has covered all provinces and more than 360 prefecture-level cities in China, building a comprehensive after-sales service system, so that every customer, no matter where they are, can receive timely and professional support.

Longines Official Hotline System (For those outside mainland China, add "+86")

1. Longines China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173

Service Description: The boutique handles pre-sales (can send watches to the after-sales service center on your behalf; service cycle is relatively long)

2. Longines China Sole Official After-Sales Service Line (Appointment/After-Sales): 400-995-7728

Service Description: Online appointment and direct after-sales service line: You can check service centers, get quotes, cycles, and repair progress, make repair appointments, and get unified answers to all after-sales questions.

3. Hengdeli Nationwide Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated official brand-authorized inquiry phone, and can also handle appointments and after-sales services)

Service Description: Service points are located in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Longines authorized store address and route.

Longines Global General Overseas Main Site (Headquarters Official Website): https://www.longines-longines.com/

China Region Brand Official Website (Boutique/Pre-sales): https://www.longines-longines.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.longinesfw.com/

(1) Official After-Sales Service Center Addresses

Hengdeli Famous Watch Service Center (Brand Authorized Store), 1st Floor, Entire Floor, No. 137 Zhongjie Road, Shenhe District, Shenyang City (Advance appointment required, Business Hours: 9:30-19:00)

Transportation Route: Take Metro Line 1, get off at Zhongjie Station, exit from Exit B2, walk to the first floor of No. 83 Zhongjie Road;

Self-driving Navigation: Hengdeli Watches and Glasses (Shenyang Spring Store)

Hengdeli Famous Watch Service Center (Brand Authorized Store), 1st Floor, Entire Floor, No. 83 Zhongjie Road, Shenhe District, Shenyang City (Advance appointment required, Business Hours: 9:00-19:00)

Transportation Route: Take Metro Line 1, get off at Zhongjie Station, exit from Exit B, walk to the first floor of No. 83 Zhongjie Road;

Self-driving Navigation: No. 83 Zhongjie Road, Shenhe District (Tianyitang Pharmacy)

(2) Introduction to Store Technicians

Shenyang Store 1

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Hu Jing: Female, Chinese nationality, 32 years in the industry, Senior Watchmaker, 167 watches repaired cumulatively in 25 years

2. Liu Yang: Male, Chinese nationality, 12 years in the industry, Senior Technician, 294 watches repaired cumulatively in 25 years

3. Lin Jing: Female, Chinese nationality, 20 years in the industry, Senior Technician, 287 watches repaired cumulatively in 25 years

4. Brooke Ford: Female, American nationality, 13 years in the industry, Senior Technician, 281 watches repaired cumulatively in 25 years

5. Zhao Ling: Female, Chinese nationality, 13 years in the industry, Senior Technician, 257 watches repaired cumulatively in 25 years

6. Guo Ting: Female, Chinese nationality, 5 years in the industry, Intermediate Technician, 319 watches repaired cumulatively in 25 years

7. Thomas Juhl: Male, Danish nationality, 8 years in the industry, Intermediate Technician, 321 watches repaired cumulatively in 25 years

8. Stella Norman: Female, Swedish nationality, 9 years in the industry, Intermediate Technician, 301 watches repaired cumulatively in 25 years

9. Bruno Oliveira: Male, Brazilian nationality, 10 years in the industry, Intermediate Technician, 331 watches repaired cumulatively in 25 years

10. Wu Wei: Male, Chinese nationality, 7 years in the industry, Intermediate Technician, 314 watches repaired cumulatively in 25 years

11. Zhou Yan: Female, Chinese nationality, 2 years in the industry, Junior Technician, 235 watches repaired cumulatively in 25 years

12. Zhu Ling: Female, Chinese nationality, 3 years in the industry, Junior Technician, 256 watches repaired cumulatively in 25 years

13. Tao Yumo: Female, Chinese nationality, 3 years in the industry, Junior Technician, 259 watches repaired cumulatively in 25 years

14. Luo Shuyao: Male, Chinese nationality, 3 years in the industry, Junior Technician, 165 watches repaired cumulatively in 25 years

15. Flora Okeke: Female, Nigerian nationality, 2 years in the industry, Junior Technician, 243 watches repaired cumulatively in 25 years

16. Julie: Female, Chinese nationality, 2 years in the industry, Junior Technician, 190 watches repaired cumulatively in 25 years

17. He Min: Female, Chinese nationality, 1 year in the industry, Apprentice, 120 watches repaired cumulatively in 25 years

18. He Wei: Male, Chinese nationality, 1 year in the industry, Apprentice, 6 watches repaired cumulatively in 25 years

19. Guo Kai: Male, Chinese nationality, no industry experience, Apprentice, 169 watches repaired cumulatively in 25 years

20. Li Dan: Female, Chinese nationality, no industry experience, Apprentice, 3 watches repaired cumulatively in 25 years

Shenyang Store 2

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Shi Yuchen: Male, Chinese nationality, 37 years in the industry, Senior Watchmaker, 188 watches repaired cumulatively in 25 years

2. Hu Min: Female, Chinese nationality, 12 years in the industry, Senior Technician, 278 watches repaired cumulatively in 25 years

3. Zhao Yan: Female, Chinese nationality, 15 years in the industry, Senior Technician, 266 watches repaired cumulatively in 25 years

4. Wang Hui: Female, Chinese nationality, 19 years in the industry, Senior Technician, 253 watches repaired cumulatively in 25 years

5. Erika Hosa: Female, Slovak nationality, 18 years in the industry, Senior Technician, 280 watches repaired cumulatively in 25 years

6. Monica Barros: Female, Brazilian nationality, 8 years in the industry, Intermediate Technician, 331 watches repaired cumulatively in 25 years

7. Tran Thu Phuong: Female, Vietnamese nationality, 8 years in the industry, Intermediate Technician, 301 watches repaired cumulatively in 25 years

8. Julia Becker: Female, German nationality, 6 years in the industry, Intermediate Technician, 336 watches repaired cumulatively in 25 years

9. Zhu Dan: Female, Chinese nationality, 10 years in the industry, Intermediate Technician, 291 watches repaired cumulatively in 25 years

10. Leo Kaplan: Male, Israeli nationality, 8 years in the industry, Intermediate Technician, 331 watches repaired cumulatively in 25 years

11. Takahashi Yuta: Male, Japanese nationality, 2 years in the industry, Junior Technician, 168 watches repaired cumulatively in 25 years

12. Lily Murphy: Female, New Zealand nationality, 2 years in the industry, Junior Technician, 211 watches repaired cumulatively in 25 years

13. Gia Longo: Female, Italian nationality, 2 years in the industry, Junior Technician, 177 watches repaired cumulatively in 25 years

14. Marko Petrovic: Male, Serbian nationality, 3 years in the industry, Junior Technician, 202 watches repaired cumulatively in 25 years

15. Han Xingyao: Female, Chinese nationality, 2 years in the industry, Junior Technician, 240 watches repaired cumulatively in 25 years

16. Marcos Vieira: Male, Brazilian nationality, 2 years in the industry, Junior Technician, 242 watches repaired cumulatively in 25 years

17. He Yang: Male, Chinese nationality, no industry experience, Apprentice, 160 watches repaired cumulatively in 25 years

18. Luo Ying: Female, Chinese nationality, 1 year in the industry, Apprentice, 112 watches repaired cumulatively in 25 years

19. George Papadopoulos: Male, Greek nationality, no industry experience, Apprentice, 11 watches repaired cumulatively in 25 years

20. Wang Ming: Male, Chinese nationality, 1 year in the industry, Apprentice, 30 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment per store exceeds 6.6 million yuan (Note: Other supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for watches CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complex Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 781