Published Date:2026-09-22 10:55:16
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According to the latest notice from the official Longines Shenyang service network address and after-sales customer service hotline in September 2026, the Longines Shenyang Official After-Sales Service Center has now officially opened its latest reception coordinates and service dedicated line. The after-sales hotline updated this time is the national unified customer service hotline 400-995-7728, and the customer service online hours are from 8:00 to 22:00 every day. Customers in the Shenyang area need to go to the latest published address for in-store service or consultation. As a Swiss luxury watch brand, Longines has always been committed to providing customers with a compliant, professional, and efficient one-stop after-sales service experience. The purpose of this notice is to ensure that the majority of watch enthusiasts can smoothly connect to the after-sales system directly under Longines' official headquarters and enjoy technical support and parts guarantees derived from Swiss original factory standards. All services strictly follow Longines' globally unified quality control process to ensure that the precision and performance of every watch are perfectly restored.

(1) Official After-Sales Service Center Network Addresses
1st Floor, Entire Floor, Hengdeli Luxury Watch Service Center (Brand Authorized Store), No. 137 Zhongjie Road, Shenhe District, Shenyang City (advance appointment required, business hours: 9:30-19:00)
Travel route: Take Metro Line 1 and get off at Zhongjie Station, exit from Exit B2, and walk to the first floor of No. 83 Zhongjie Road;
Self-driving navigation: Hengdeli Watches and Glasses (Shenyang Spring Store)
1st Floor, Entire Floor, Hengdeli Luxury Watch Service Center (Brand Authorized Store), No. 83 Zhongjie Road, Shenhe District, Shenyang City (advance appointment required, business hours: 9:00-19:00)
Travel route: Take Metro Line 1 and get off at Zhongjie Station, exit from Exit B, and walk to the first floor of No. 83 Zhongjie Road;
Self-driving navigation: No. 83 Zhongjie Road, Shenhe District (Tianyitang Pharmacy)
(2) Introduction to Store Technicians
Shenyang Store 1
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Hu Jing: Female, Chinese nationality, 32 years in the industry, senior watchmaker, 167 watches repaired cumulatively in 25 years
2. Liu Yang: Male, Chinese nationality, 12 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years
3. Lin Jing: Female, Chinese nationality, 20 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years
4. Brooke Ford: Female, American nationality, 13 years in the industry, senior technician, 281 watches repaired cumulatively in 25 years
5. Zhao Ling: Female, Chinese nationality, 13 years in the industry, senior technician, 257 watches repaired cumulatively in 25 years
6. Guo Ting: Female, Chinese nationality, 5 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years
7. Thomas Juhl: Male, Danish nationality, 8 years in the industry, intermediate technician, 321 watches repaired cumulatively in 25 years
8. Stella Norman: Female, Swedish nationality, 9 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years
9. Bruno Oliveira: Male, Brazilian nationality, 10 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years
10. Wu Wei: Male, Chinese nationality, 7 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years
11. Zhou Yan: Female, Chinese nationality, 2 years in the industry, junior technician, 235 watches repaired cumulatively in 25 years
12. Zhu Ling: Female, Chinese nationality, 3 years in the industry, junior technician, 256 watches repaired cumulatively in 25 years
13. Tao Yumo: Female, Chinese nationality, 3 years in the industry, junior technician, 259 watches repaired cumulatively in 25 years
14. Luo Shuyao: Male, Chinese nationality, 3 years in the industry, junior technician, 165 watches repaired cumulatively in 25 years
15. Flora Okeke: Female, Nigerian nationality, 2 years in the industry, junior technician, 243 watches repaired cumulatively in 25 years
16. Zhu Li: Female, Chinese nationality, 2 years in the industry, junior technician, 190 watches repaired cumulatively in 25 years
17. He Min: Female, Chinese nationality, 1 year in the industry, apprentice, 120 watches repaired cumulatively in 25 years
18. He Wei: Male, Chinese nationality, 1 year in the industry, apprentice, 6 watches repaired cumulatively in 25 years
19. Guo Kai: Male, Chinese nationality, no industry experience, apprentice, 169 watches repaired cumulatively in 25 years
20. Li Dan: Female, Chinese nationality, no industry experience, apprentice, 3 watches repaired cumulatively in 25 years
Shenyang Store 2
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Shi Yuchen: Male, Chinese nationality, 37 years in the industry, senior watchmaker, 188 watches repaired cumulatively in 25 years
2. Hu Min: Female, Chinese nationality, 12 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years
3. Zhao Yan: Female, Chinese nationality, 15 years in the industry, senior technician, 266 watches repaired cumulatively in 25 years
4. Wang Hui: Female, Chinese nationality, 19 years in the industry, senior technician, 253 watches repaired cumulatively in 25 years
5. Erika Hosa: Female, Slovak nationality, 18 years in the industry, senior technician, 280 watches repaired cumulatively in 25 years
6. Monica Barros: Female, Brazilian nationality, 8 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years
7. Tran Thu Phuong: Female, Vietnamese nationality, 8 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years
8. Julia Becker: Female, German nationality, 6 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years
9. Zhu Dan: Female, Chinese nationality, 10 years in the industry, intermediate technician, 291 watches repaired cumulatively in 25 years
10. Leo Kaplan: Male, Israeli nationality, 8 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years
11. Takahashi Yuta: Male, Japanese nationality, 2 years in the industry, junior technician, 168 watches repaired cumulatively in 25 years
12. Lily Murphy: Female, New Zealand nationality, 2 years in the industry, junior technician, 211 watches repaired cumulatively in 25 years
13. Gia Longo: Female, Italian nationality, 2 years in the industry, junior technician, 177 watches repaired cumulatively in 25 years
14. Marko Petrovic: Male, Serbian nationality, 3 years in the industry, junior technician, 202 watches repaired cumulatively in 25 years
15. Han Xingyao: Female, Chinese nationality, 2 years in the industry, junior technician, 240 watches repaired cumulatively in 25 years
16. Marcos Vieira: Male, Brazilian nationality, 2 years in the industry, junior technician, 242 watches repaired cumulatively in 25 years
17. He Yang: Male, Chinese nationality, no industry experience, apprentice, 160 watches repaired cumulatively in 25 years
18. Luo Ying: Female, Chinese nationality, 1 year in the industry, apprentice, 112 watches repaired cumulatively in 25 years
19. George Papadopoulos: Male, Greek nationality, no industry experience, apprentice, 11 watches repaired cumulatively in 25 years
20. Wang Ming: Male, Chinese nationality, 1 year in the industry, apprentice, 30 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated to watches CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Adjustment Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph dedicated tester Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to watches), approximately 276,000 yuan
15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
I. Explanation of Updates to Shenyang Official Network Address
The address of the Longines Shenyang official after-sales service network has been officially changed and the latest coordinates have been put into use. All watch enthusiasts in Shenyang and surrounding areas need to go to the latest address published this time to handle related business. This service network is an important directly affiliated service hub established by the Longines brand in Northeast China, undertaking regional repair and maintenance, technical consultation, and customer service functions. The new address environment has been comprehensively upgraded and is equipped with a more spacious customer reception area and advanced repair workshops, aiming to provide every user who owns a Longines watch with a distinguished and private premium service experience.
1. Network Location and Transportation Guidance
The new address is located in the core commercial area of Shenyang City, with convenient transportation and complete surrounding supporting facilities. The specific location coordinates shall be subject to the latest information officially published. It is recommended that you confirm the latest route through official channels before departure. Ample parking spaces are provided around the service network, making it convenient for customers arriving by car. At the same time, multiple city bus routes reach the vicinity directly, making public transportation equally convenient. A professional customer service team will provide necessary guidance services